What is WFLS?Workplace and Family Life Services is an Employee Assistance Program, begun in 1994. We provide access to a counselor by phone 24 hours a day, seven days a week. After talking with a counselor by phone, referrals are made for in-person counseling at a number of approved counseling offices. Employees and their dependents are eligible for three free counseling sessions per calendar year. Counseling may be continued after that, with coverage provided by the employee's insurance. How WFLS Works| Employee Calls: 1-800-345-WFLS(9357) |
| A professional answering service responds, places caller on hold, and calls counselor
Pat Ashby. If the call is an emergency, please tell the answering service so that Pat can take your call immediately. If not an emergency, you can expect a call back within an hour. |
| The counselor listens, counsels, assesses and resolves the problem; or refers for futher counseling to: |
WFLS pays providers for
the first three visits for all employees, retirees, and dependents. After the three free visits, employee medical insurance will be billed by your counseling office for any further visits. |
